problems within config management on LMS 4.0.1

[mfilser]

Hi.

I'm using LMS 4.0.1 (current patches and device packages)

There is a problem with the configuration fetch.

There are some 2503 routers with IOS 11.3(6) and the message on LMS is:  Couldnot enter ENABLE Mode from USER Mode on Device

The devices arn't configured with username, only telnet pw and enable pw; no access-lists or other limitations configured

The credential check is ok ... multiple checks done ... devices deleted, new discovery ... devices deleted and manually added .... with the link  //serverip:1741/rme/rmedevices.do I've changed the timeouts multiple times (up to 60 seconds for TFTP, SNMP) .... all these have had no effect of the config fetch

Somebody here with other ideas??

Regards

Markus

[ngoldwat]

Hi,

LMS (RME) does not support EOL images.

However you should probably verify the credentials being sent (Admin > Network > Device Credential Settings > Default Credential Sets).  A definitive way to do this is by exporting your DCR. Navigate to Inventory > Device Administration > Add / Import / Manage Devices. Click 'Export', choose the device, check the box 'Export Device Credentials' and save the file.  Contained within the file are the user/pass/snmp etc. that are used.

If you are faced with a different response than expected from the device you might try looking at ../CSCOpx/objects/cmf/data/TacacsPrompts.ini which contains the prompts that you can alter.

USERNAME_PROMPT=Username:,username:

PASSWORD_PROMPT=Password:,password:

Be sure to backup the existing file and then edit the file to match the prompt you see when manually logging into the device.

Thanks

[mfilser]

Hi.

Thanks for the fast response. I'll try this way.

Fyi: I was successful now with some devices ... but I've had to try it up to 15 times ....

Tomorrow, I'll continue ....

Regards

Markus