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Removing Device Pack file from Prime Infrastructure

Silvia3
Level 1
Level 1

Hello.

On the Software Update page of Prime there is one Pack which i can not install or delete because it is already included in another installation i did before. Now this pack stays on the page and i am not able to remove it. 

Does anybody know where these files are stored in the CLI or how i can remove it from there?

2024-04-25 17_33_10-Clipboard.png

Thanks.

1 Accepted Solution

Accepted Solutions

Hello M.

i found it by myself. If the pack is not installed, like in my case, you can delete the file here:

2024-04-26 08_46_46-Prime Infrastructure - Software Update - prime.png

S.

View solution in original post

4 Replies 4

marce1000
Hall of Fame
Hall of Fame

 

 - In essence not possible and or checkout this thread : https://community.cisco.com/t5/network-management/cisco-prime-3-1-how-to-remove-device-pack-7/td-p/3016808

 M.



-- Each morning when I wake up and look into the mirror I always say ' Why am I so brilliant ? '
    When the mirror will then always repond to me with ' The only thing that exceeds your brilliance is your beauty! '

Hello M.

i found it by myself. If the pack is not installed, like in my case, you can delete the file here:

2024-04-26 08_46_46-Prime Infrastructure - Software Update - prime.png

S.

andres-perea
Level 1
Level 1

if the file state in Use is Yes you can´t dele the file,   how change the state to No 

If they are in use, you can not delete them. They are needed if in us is Yes and need to stay on the device.

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