Removing Device Pack file from Prime Infrastructure

[Silvia3]

Hello.

On the Software Update page of Prime there is one Pack which i can not install or delete because it is already included in another installation i did before. Now this pack stays on the page and i am not able to remove it. 

Does anybody know where these files are stored in the CLI or how i can remove it from there?

Thanks.

[Mark Elsen]

 - In essence not possible and or checkout this thread : https://community.cisco.com/t5/network-management/cisco-prime-3-1-how-to-remove-device-pack-7/td-p/3016808

 M.

[Silvia3 · Accepted solution]

Hello M.

i found it by myself. If the pack is not installed, like in my case, you can delete the file here:

S.

[andres-perea]

if the file state in Use is Yes you can´t dele the file,   how change the state to No 

[Silvia3]

If they are in use, you can not delete them. They are needed if in us is Yes and need to stay on the device.