Renew CSR 1000v license

[Sonu Upadhyay]

Hi

I have a CSR in cloud with ax_2500M license that expires in a couple of days, we got new license i.e. ax_1G and installed the same on the router and even reloaded the router however the one to expire shows "In use" while the new one is "not in use".  What do we need to do to make the new one installed "In use".  Below for your ref:-

CSR01#sh license det
Index: 1 Feature: ax_1G Version: 1.0
License Type: Permanent
Start Date: N/A, End Date: May 15 2021
License State: Active, Not in Use
Lock type: Node locked
Vendor info: <UDI><PID>CSR1000V</PID><SN>XXXX</SN></UDI><T></T>
License Addition: Exclusive
License Generation version: 0x8200000
License Count: Non-Counted
License Priority: Medium
Store Index: 1
Store Name: Primary License Storage

Index: 2 Feature: ax_2500M Version: 1.0
License Type: Permanent
Start Date: N/A, End Date: May 24 2020
License State: Active, In Use
Lock type: Node locked
Vendor info: <UDI><PID>CSR1000V</PID><SN>XXXX</SN></UDI><T></T>
License Addition: Exclusive
License Generation version: 0x8200000
License Count: Non-Counted
License Priority: Medium
Store Index: 0
Store Name: Primary License Storage

[balaji.bandi]

Look at the section renew license :

https://www.cisco.com/c/en/us/td/docs/routers/csr1000/software/configuration/b_CSR1000v_Configuration_Guide/b_CSR1000v_Configuration_Guide_chapter_01000.html#task_1045480

[Sonu Upadhyay]

It;s not a smart license, the method mentioned in the provided link applies to smart licensing...Please confirm for traditional licensing.

[balaji.bandi]

have you looked the document which have information using PAK file.

[Sonu Upadhyay]

yes, it only talks about license installation which is done and the license is even showing up when "show license detail" is issued, the problem is the new license shows "not in use", output provided in original query.  

[balaji.bandi]

appoligies i have misread your subject and content was different.

can you post :

show run | include license

show run | in platform

[Sonu Upadhyay]

come up with some consutructive answers please, this is unnecessarily dragging it.

[balaji.bandi]

Until we see some of your  input as part of understansd the issue - we need your inputs  - since we are unable able to read what is configured other than one single show license command.

can you post :

show run | include license

show run | in platform

If you are exiting 255MB License and you upgraded to 1GB, you need to use the 

below syntax to use 1GB

platform hardware throughput level MB throughput

[Sonu Upadhyay · Accepted solution]

The license expired today and router was smart enough to automatically make the new one "In Use".  

[balaji.bandi]

Glad to know - make sure platform in right throughput which your purchased ?