Report not available - No Switch Port Summary ports found.

[russnash]

In ciscoworks 3.1.1 when I try to run a report from the Ciscoview application I get the message:

Report not available - No Switch Port Summary ports found.

[Joe Clarke]

On what type of device are you trying to run this report?

[russnash]

4510 and 3750 switches.

[Joe Clarke]

Exactly what are you doing in CiscoView to reproduce this error?

[russnash]

going to Device Center > enter name of device > then under functions available > selecting a report.

[Joe Clarke]

Post the Cmapps.log.

[russnash]

here is the log.

[Joe Clarke]

It appears to be an SQL problem. What version of Campus do you have?

[russnash]

5.0.2

[Joe Clarke]

There were no changes between 5.0.2 and 5.0.5 in the stored procedures that would account for this. You will need to open a TAC service request so database query analysis can be done.

[russnash]

will do, thanks.