Syslog Analyzer e-mail problems

[mhjacques]

Ciscoworks LMS 2.2 RME 3.5; syslog analyzer getting java errors in log when tring to send e-mail notifications.

us %SYS-

5-CONFIG_I: Configured from console by XXXXX on vty0 (XXX.XXX.X.XX)" -email_

ids mark.jacques@po.state.ct.us -subject test message "14 Mar 2005 09:09:40 EST

XXXXXXX.net.state.ct.us %SYS-5-CONFIG_I: Configured from console by XXXXXXXXX o

n vty0 (XXX.XXX.XX.XX)" -XXX.XXX.XX.XX error=123

at java.lang.Win32Process.create(Native Method)

at java.lang.Win32Process.<init>(Unknown Source)

at java.lang.Runtime.execInternal(Native Method)

at java.lang.Runtime.exec(Unknown Source)

at java.lang.Runtime.exec(Unknown Source)

at com.cisco.nm.sysloga.aam.ActionThread.run(ActionThread.java:120)

[#2]

This could be an issue with the Java application

[georg.tresselt]

Did your set the SMTP server in RME general config?

[Namol]

What does the command look like?

I had this problem once and I'm trying to remember how I fixed it, it had something to do with the exact syntax of the line I think.

Also remember that you need to use a relay - Ciscoworks itself is not a mail server, it needs one to send mail to. You need to configure blat and make sure it's pointing to a SMTP server.

Here is an example of a successful command line:

c:\.\BLAT222\full\blat.exe - -s "CiscoWorks Critical Paging" -body $M -to email@domain.com

[mhjacques]

If I go to a DOS prompt on the Ciscoworks server and type out the string for the SampleEmail.pl script it works fine and I get a e-amil to my desktop.

Here's what I used....

E:\Program Files\cgi-bin\sysloga>perl sampleEmailScript.pl -text_message testmes

sage -email_ids mark.jacques@po.state.ct.us -subject testmessage -smtp 159.247.xx.xx

[david.fernandes]

From what I remember, you needed to specify the path out explicitly in order for it to work decently. Below is the line I used:

C:\PROGRA~1\CSCOpx\bin\perl.exe C:\PROGRA~1\CSCOpx\cgi-bin\sysloga\sampleEmailScript.pl -text_message $M -email_ids ex@mple.com -subject $M -from ex@mple.com -smtp smtp.com

Hope that helps.

[mhjacques]

Thanks for the info. I am running Ciscoworks LMS 2.2 and there is no CSCOpx directory. Even on Cisco web site it refers to CSCOpx but it does not exist in this release. I will try your example.

[georg.tresselt]

If you don't have a CSCOpx directory, where did you install LMS ?

[mhjacques]

I took the defaults when I installed LMS 2.2. on a new Windows 2000 server.

I put it on the "e" drive. We do not put app's on the "c" drive. So it's in e:\Program Files.

We had an older version of CiscoWorks RME 3.3 which does have the CSCOpx directory.

Was I suppose to create the CSCOpx directory?

RME 3.5 and device Fault Manager 2.2 are working fine on the new box with the new directory structure.

[georg.tresselt]

CSCOpx is the default install dir. If you installed CW somewhere else you have to replace CSCOpx with your install directory. In prinicipal, that shouldn't be a problem although I'm not sure if CSCOpx is hardcoded in some scripts.