02-03-2020 10:33 PM
When I try to upgrade the switch stack, I get the error:
XXXXXXXXXX#$age install switch all file flash:cat3k_caa-universalk9.16.12.01.SPA.bin new auto-copy --- Starting install local lock acquisition on switch 1 --- Finished install local lock acquisition on switch 1 Expanding image file: flash:cat3k_caa-universalk9.16.12.01.SPA.bin [1]: Copying flash:cat3k_caa-universalk9.16.12.01.SPA.bin from switch 1 to switch 2 [2]: Finished copying to switch 2 [1 2]: Expanding file [1 2]: Finished expanding all-in-one software package in switch 1 2 SUCCESS: Finished expanding all-in-one software package. [1 2]: Performing install SUCCESS: install Finished [1]: install package(s) on switch 1 --- Starting local lock acquisition on switch 1 --- Finished local lock acquisition on switch 1 --- Starting file path checking --- Finished file path checking --- Starting image file verification --- Checking image file names Locating image files and validating name syntax Found cat3k_caa-guestshell.16.09.04.SPA.pkg Found cat3k_caa-rpbase.16.09.04.SPA.pkg Found cat3k_caa-rpcore.16.09.04.SPA.pkg Found cat3k_caa-srdriver.16.09.04.SPA.pkg Found cat3k_caa-webui.16.09.04.SPA.pkg Inspecting image file types WARNING: In-service installation of RP Base package WARNING: requires software reboot of target RP WARNING: Automatically setting the on-reboot flag WARNING: In-service installation of srdriver package WARNING: requires software reboot of target Processing image file constraints Creating candidate provisioning file Finished image file verification --- Starting candidate package set construction --- Verifying existing software set FAILED: Invalid directory: /tmp/sw/mount/cat3k_caa-guestshell.16.03.06.SPA.pkg [1]: Finished install failed on switch 1 [2]: install package(s) on switch 2 --- Starting list of software package changes --- Old files list: Removed cat3k_caa-guestshell.16.03.06.SPA.pkg Removed cat3k_caa-rpbase.16.03.06.SPA.pkg Removed cat3k_caa-rpcore.16.03.06.SPA.pkg Removed cat3k_caa-srdriver.16.03.06.SPA.pkg Removed cat3k_caa-wcm.16.03.06.SPA.pkg Removed cat3k_caa-webui.16.03.06.SPA.pkg New files list: Added cat3k_caa-guestshell.16.09.04.SPA.pkg Added cat3k_caa-rpbase.16.09.04.SPA.pkg Added cat3k_caa-rpcore.16.09.04.SPA.pkg Added cat3k_caa-srdriver.16.09.04.SPA.pkg Added cat3k_caa-webui.16.09.04.SPA.pkg Finished list of software package changes SUCCESS: Software provisioned. New software will load on reboot. [2]: Finished install successful on switch 2 Checking status of install on [1 2] [2]: Finished install in switch 2 [1]: FAILED: install failed in switch 1 SUCCESS: Finished install: Success on [2]. Failed on [1] XXXXXXXXXX# XXXXXXXXXX#$age install switch 1 file flash:cat3k_caa-universalk9.16.12.01.SPA.bin new auto-copy --- Starting install local lock acquisition on switch 1 --- Finished install local lock acquisition on switch 1 FAILED: Cannot determine list of packages for installation. XXXXXXXXXX# XXXXXXXXXX#sh flash-1: -#- --length-- ---------date/time--------- path 2 2097152 May 27 2019 17:43:02.0000000000 +00:00 nvram_config 3 19858044 Jan 17 2020 14:58:27.0000000000 +00:00 cat3k_caa-guestshell.16.09.04.SPA.pkg 4 30894576 Jan 17 2020 14:58:33.0000000000 +00:00 cat3k_caa-rpbase.16.09.04.SPA.pkg 5 373381748 Jan 17 2020 14:58:30.0000000000 +00:00 cat3k_caa-rpcore.16.09.04.SPA.pkg 6 3107452 Jan 17 2020 14:58:31.0000000000 +00:00 cat3k_caa-srdriver.16.09.04.SPA.pkg 7 4737 Jul 19 2018 14:21:23.0000000000 +00:00 packages.conf 8 4096 Aug 08 2017 09:08:47.0000000000 +00:00 virtual-instance 9 4096 Aug 08 2017 09:08:47.0000000000 +00:00 vman_fdb 10 4096 Jul 19 2018 14:26:10.0000000000 +00:00 dc_profile_dir 11 202640 Jul 19 2018 14:26:10.0000000000 +00:00 dc_profile_dir/dc_default_profiles.txt 12 185274 Aug 08 2017 09:11:22.0000000000 +00:00 dc_profile_dir/dc_default_profiles.txt.bkp 13 4096 Aug 08 2017 09:12:15.0000000000 +00:00 wnweb_store 14 4096 Aug 08 2017 09:12:15.0000000000 +00:00 wnweb_store/container_file 15 4096 Aug 08 2017 09:12:15.0000000000 +00:00 wnweb_store/container_file/f 16 4096 Aug 08 2017 09:12:15.0000000000 +00:00 wnweb_store/container_file/f/fb 17 211 Aug 08 2017 09:12:15.0000000000 +00:00 wnweb_store/container_file/f/fb/fbdb00b653a3412a841145c1b89a0d2e.cache 18 4096 Aug 08 2017 09:12:15.0000000000 +00:00 wnweb_store/container_file_lock 19 4096 Aug 08 2017 09:12:15.0000000000 +00:00 wnweb_store/container_file_lock/3 20 4096 Aug 08 2017 09:12:15.0000000000 +00:00 wnweb_store/container_file_lock/3/3b 21 0 Aug 08 2017 09:12:15.0000000000 +00:00 wnweb_store/container_file_lock/3/3b/3b00d2e4d13f1aa79dc0cf3a34b6561175a0fc46.lock 22 4096 Aug 08 2017 09:12:15.0000000000 +00:00 wnweb_store/container_file_lock/1 23 4096 Aug 08 2017 09:12:15.0000000000 +00:00 wnweb_store/container_file_lock/1/1b 24 0 Aug 08 2017 09:12:15.0000000000 +00:00 wnweb_store/container_file_lock/1/1b/1b87628f190693104723d1f22d502c001cb0d7dd.lock 25 676 Feb 28 2019 12:35:38.0000000000 +00:00 vlan.dat 26 65301 Jul 19 2018 14:26:28.0000000000 +00:00 memleak.tcl 27 66 Jul 19 2018 14:26:28.0000000000 +00:00 boothelper.log 28 4096 Jul 19 2018 14:33:55.0000000000 +00:00 core 29 4096 Jul 19 2018 14:26:02.0000000000 +00:00 core/modules 30 1 Jan 17 2020 14:48:29.0000000000 +00:00 core/.callhome 31 4774 Jan 17 2020 14:59:11.0000000000 +00:00 cat3k_caa-universalk9.16.12.01.SPA.conf 32 22784632 Jan 17 2020 14:58:31.0000000000 +00:00 cat3k_caa-webui.16.09.04.SPA.pkg 33 265124472 Jul 19 2018 14:20:51.0000000000 +00:00 cat3k_caa-rpcore.16.03.06.SPA.pkg 34 9095808 Jul 19 2018 14:20:51.0000000000 +00:00 cat3k_caa-srdriver.16.03.06.SPA.pkg 35 211675764 Jul 19 2018 14:21:20.0000000000 +00:00 cat3k_caa-wcm.16.03.06.SPA.pkg 36 13423228 Jul 19 2018 14:21:21.0000000000 +00:00 cat3k_caa-webui.16.03.06.SPA.pkg 37 37 Jul 19 2018 14:25:54.0000000000 +00:00 bootloader_evt_handle.log 38 4096 Jul 19 2018 14:26:00.0000000000 +00:00 .prst_sync 39 4096 Jul 19 2018 14:26:02.0000000000 +00:00 .rollback_timer 40 4096 Jul 19 2018 14:26:10.0000000000 +00:00 gs_script 41 4096 Jul 19 2018 14:26:41.0000000000 +00:00 .installer 42 2097152 May 27 2019 17:43:02.0000000000 +00:00 nvram_config_bkup 566034432 bytes available (973541376 bytes used)
02-03-2020 10:34 PM
02-03-2020 10:42 PM
02-03-2020 10:57 PM
02-03-2020 11:13 PM
Sure if the switch 1 failed and you will see version mismatch - suggest having onsite engagement with console access.
can you post below output:
show switch
show version
02-03-2020 11:20 PM - edited 02-03-2020 11:27 PM
XXXXXXXXXX# sh switch
Switch/Stack Mac Address : XXXXXXXXXX - Local Mac Address
Mac persistency wait time: Indefinite
H/W Current
Switch# Role Mac Address Priority Version State
------------------------------------------------------------
*1 Active XXXXXXXXXX 1 V02 Ready
2 Standby XXXXXXXXXX 1 V02 Ready
XXXXXXXXXX#sh versio
XXXXXXXXXX#sh version
Cisco IOS Software [Denali], Catalyst L3 Switch Software (CAT3K_CAA-UNIVERSALK9-M), Version 16.3.6, RELEASE SOFTWARE (fc3)
Technical Support: http://www.cisco.com/techsupport
Copyright (c) 1986-2018 by Cisco Systems, Inc.
Compiled Wed 28-Feb-18 15:23 by mcpre
Cisco IOS-XE software, Copyright (c) 2005-2018 by cisco Systems, Inc.
All rights reserved. Certain components of Cisco IOS-XE software are
licensed under the GNU General Public License ("GPL") Version 2.0. The
software code licensed under GPL Version 2.0 is free software that comes
with ABSOLUTELY NO WARRANTY. You can redistribute and/or modify such
GPL code under the terms of GPL Version 2.0. For more details, see the
documentation or "License Notice" file accompanying the IOS-XE software,
or the applicable URL provided on the flyer accompanying the IOS-XE
software.
ROM: IOS-XE ROMMON
BOOTLDR: CAT3K_CAA Boot Loader (CAT3K_CAA-HBOOT-M) Version 3.58, RELEASE SOFTWARE (P)
XXXXXXXXXX uptime is 1 year, 28 weeks, 4 days, 2 hours, 46 minutes
Uptime for this control processor is 1 year, 28 weeks, 4 days, 2 hours, 53 minutes
System returned to ROM by Power Failure
System restarted at 14:32:44 UTC Thu Jul 19 2018
System image file is "flash:packages.conf"
Last reload reason: Power Failure
This product contains cryptographic features and is subject to United
States and local country laws governing import, export, transfer and
use. Delivery of Cisco cryptographic products does not imply
third-party authority to import, export, distribute or use encryption.
Importers, exporters, distributors and users are responsible for
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If you require further assistance please contact us by sending email to
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Technology Package License Information:
-----------------------------------------------------------------
Technology-package Technology-package
Current Type Next reboot
------------------------------------------------------------------
ipbasek9 Permanent ipbasek9
cisco WS-C3850R-48T (MIPS) processor (revision A0) with 864936K/6147K bytes of memory.
Processor board ID XXXXXXXXXX
2 Virtual Ethernet interfaces
104 Gigabit Ethernet interfaces
8 Ten Gigabit Ethernet interfaces
2048K bytes of non-volatile configuration memory.
4194304K bytes of physical memory.
250456K bytes of Crash Files at crashinfo:.
250456K bytes of Crash Files at crashinfo-2:.
1609272K bytes of Flash at flash:.
1609272K bytes of Flash at flash-2:.
0K bytes of at webui:.
Base Ethernet MAC Address : XXXXXXXXXX
Motherboard Assembly Number : 73-16296-08
Motherboard Serial Number : XXXXXXXXXX
Model Revision Number : A0
Motherboard Revision Number : A0
Model Number : WS-C3850R-48T
System Serial Number : XXXXXXXXXX
Switch Ports Model SW Version SW Image Mode
------ ----- ----- ---------- ---------- ----
* 1 56 WS-C3850-48T 16.3.6 CAT3K_CAA-UNIVERSALK9 INSTALL
2 56 WS-C3850-48T 16.3.6 CAT3K_CAA-UNIVERSALK9 INSTALL
Switch 02
---------
Switch uptime : 1 year, 28 weeks, 4 days, 3 hours, 9 minutes
Base Ethernet MAC Address : XXXXXXXXXX
Motherboard Assembly Number : 73-16296-08
Motherboard Serial Number : XXXXXXXXXX
Model Revision Number : A0
Motherboard Revision Number : A0
Model Number : WS-C3850R-48T
System Serial Number : XXXXXXXXXX
Configuration register is 0x102
XXXXXXXXXX#
02-04-2020 12:38 AM - edited 02-04-2020 12:38 AM
Output shows switch 1 and 2 running 16.3.6 and the stack has an uptime of >1 year.
02-04-2020 03:12 PM - edited 02-04-2020 03:16 PM
SUCCESS: Software provisioned. New software will load on reboot.
this was written in the installation logs for the second switch, where according to the logs it was installed successfully. That is, after the reboot, when the switch is turned on, the IOS version will change, and they will load with different versions already? and the stack will collapse?
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