02-26-2021 06:01 AM
Hi,
We received a second-hand firewall for testing (not through official channels), but I would like to check if the security plus license it came with is real, because I heard somewhere that they could be fake.
How would I go about checking the legitimacy of the license?
PS licensing@cisco.com does not work
02-26-2021 06:04 AM - edited 02-26-2021 06:07 AM
Cisco License team may not entertain if the device is EOL or EOS,
what is this device model ? you can check show license / show activation-key / show version give you full details.
Note : if the License is register with other company it is not transferable, until it was merged 2 organizations.
02-26-2021 06:20 AM - edited 02-26-2021 06:22 AM
It is a 5515-X, EOS 2022. When I send a mail to that address it just auto replies that it has not created a case.
02-26-2021 06:25 AM
You should register device.before you raise any ticket. with Cisco or License team,.
02-26-2021 06:29 AM
So there is no way to check if a device has a real license before registering the device?
02-26-2021 07:56 AM - edited 02-26-2021 07:57 AM
what you see the output which we have asked in the orginal post, that give you information to suggest better.
if your CCO account have access you can check serial number validation :
https://www.cisco.com/c/en/us/support/web/tools-catalog.html
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