06-27-2020 04:32 AM
Hello folks,
I've got an issue with an ASA no re-imaging it's sfr module. When I run the sw-module module sfr recover boot command, I get back: Storage device not found. Install drive and try again.
Everything on the device shows the SSD running and it did have a legacy version of sfr running, which I uninstalled in an attempt to get it working.
I've got the following:-
ASA# sw-module module sfr recover boot Storage device not found. Install drive and try again. ASA# sh ver Cisco Adaptive Security Appliance Software Version 9.6(4)40 Device Manager Version 7.14(1) ASA# sh inv Name: "Chassis", DESCR: "ASA 5506-X with SW, 8GE Data, 1GE Mgmt, AC" PID: ASA5506 , VID: V02 , SN: JMX2011Zxxx Name: "Storage Device 1", DESCR: "ASA 5506-X SSD" PID: ASA5506-SSD , VID: N/A , SN: MSA19520xxx ASA# sho mod sfr Mod Card Type Model Serial No. ---- -------------------------------------------- ------------------ ----------- sfr Unknown N/A JAD20110xxx Mod MAC Address Range Hw Version Fw Version Sw Version ---- --------------------------------- ------------ ------------ --------------- sfr 0078.88de.3502 to 0078.88de.3502 N/A N/A Mod SSM Application Name Status SSM Application Version ---- ------------------------------ ---------------- -------------------------- sfr Unknown No Image Present Not Applicable Mod Status Data Plane Status Compatibility ---- ------------------ --------------------- ------------- sfr Down Not Applicable ASA# show mod sfr details Getting details from the Service Module, please wait... Unable to read details from module sfr Card Type: Unknown Model: N/A Hardware version: N/A Serial Number: JAD20110xxx Firmware version: N/A Software version: MAC Address Range: 0078.88de.3502 to 0078.88de.3502 Data Plane Status: Not Applicable Console session: Not ready Status: Down No Image Present ASA# show mod sfr recover Module sfr recover parameters... Boot Recovery Image: No Image File Path: disk0:/asasfr-5500x-boot-6.2.3-4.img
I've tried reloading the ASA, but to no avail. What am I missing?
Best, Leigh
06-27-2020 05:11 AM
Looks Like SFR having some issue, try to reseat the module.
06-27-2020 05:54 AM
Thanks for the feedback guys, I'll get it reseated and report back as to how we get on.
Best, Leigh
06-27-2020 12:23 PM
Sure let us know how it goes and keep post any errors or message if you still see the issue.
06-27-2020 05:39 AM
The SSD is internal on the ASA 5506 and you have to take the chassis cover off to reseat it.
Also check that the specified recovery image is present on disk0:/
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