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Firepower Cloud Services/Smart license - Region Issue

KiloBravo
Level 1
Level 1

Have a couple of firepower devices in HA , managed by FDM. I'm trying to add a token for smart licensing registration however I can't seem to see or select any option other than 'US region'. This is happening under both the cloud services registration and also the smart licensing page. Attached a couple of screenshots. 

 

These are 2140's running 6.6.1.

 

any ideas?

5 Replies 5

Arun2022
Level 1
Level 1

Hi Experts, I am facing the same issue as well. Any solutions?

Jitendra Kumar
Spotlight
Spotlight

You should have to Open a ticket for that they will suggest you may be there need to change on your account.

 

Thanks,

Jitendra

Thanks,
Jitendra

jocke9292
Level 1
Level 1

Was on 6.6.x something out of the box. Updated to 7.x something and was able to choose between more than US region

Arun2022
Level 1
Level 1

The issue is resolved in 6.6.5

predragigric
Level 1
Level 1

Make sure NTP is configured or at least that system clock is set up correctly. Otherwise cloud lookups using https will fail. 

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