FPR 2100 ASA 9.8 getting error MIO Heartbeat Failure for active and standby

[Arun More]

Hi,

We have ASA 9.8 with active and standby , recently it is observed that fail over happened automatically with failure reason as MIO Heartbeat Failure    for both devices (FPR2100) , when searched found that there is remedy as add command app-agent heartbeat interval 3000 retry-count 5 for Bug CSCvh26447 or to upgrade the version. Note this is not a frequent but the occasional incident. So what should be opted as solution.

current config and state

service-policy global_policy global

app-agent heartbeat interval 1000 retry-count 3

# sh failover state

               State          Last Failure Reason      Date/Time

This host  -   Secondary

               Active         MIO Heartbeat Failure    00:00:02 UTC Feb 28 2020

Other host -   Primary

               Standby Ready  MIO Heartbeat Failure    15:38:28 UTC Mar 24 2020

====Configuration State===

        Sync Done

        Sync Done - STANDBY

====Communication State===

        Mac set

Regards,

Arun 

[Cristian Matei]

Hi,

    I would upgrade and use lower values than the one provided as a bug workaround; in the end you want to faster detect failure to communicate over the backplane with the Firepower chasis.

Regards,

Cristian Matei.

[anilkumar.cisco]

Hello Team,

Could you please confirm earliest, is there any impact by below command.

Command

app-agent heartbeat interval 3000 retry-count 5

Also as per you this command need to configure on system mode on globally.==> confirm on this.

Hope workaround would be good to go rather then software upgrade..

Kindly suggest.. 

Best Regards

Anil Singh

[Amen]

Hello, I have the same problem, what have you done here? thank