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Health Module of FTD disable FTDversion 6.6.1

deypuchka
Level 1
Level 1

Hello Guys ,

I have this problem with the FTD where I can't assign ip to the interface or deploy anything when i check the status its showing this can someone please explain what is this and how do i solve it? Do I need to update or what ?

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1 Accepted Solution

Accepted Solutions

Rakshith MN
Cisco Employee
Cisco Employee

Hi @deypuchka,

The reason why you are unable to perform any deployments is due to FTD being in "Disabled" state, this has to be fixed.

There could be several reasons why the device went into disabled state:

- Check the reachability from the FTD to FMC.

- Check the FTD management port status.

- Check the communication channel [sftunnel].

etc..

You can use this article for basic troubleshooting - https://www.cisco.com/c/en/us/support/docs/security/firepower-ngfw/215540-configure-verify-and-troubleshoot-firep.html#anc20 

 

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1 Reply 1

Rakshith MN
Cisco Employee
Cisco Employee

Hi @deypuchka,

The reason why you are unable to perform any deployments is due to FTD being in "Disabled" state, this has to be fixed.

There could be several reasons why the device went into disabled state:

- Check the reachability from the FTD to FMC.

- Check the FTD management port status.

- Check the communication channel [sftunnel].

etc..

You can use this article for basic troubleshooting - https://www.cisco.com/c/en/us/support/docs/security/firepower-ngfw/215540-configure-verify-and-troubleshoot-firep.html#anc20 

 

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