06-11-2016 11:41 PM - edited 03-12-2019 06:02 AM
Hello All,
Since yesterday we getting this error continuously (The top 10 caching daemon exited 5 time(s).)
06-12-2016 08:39 AM
Hi,
Could you share the version you are running on the FMC as there are some known issues reported regarding this daemon in 5.4 version and is addressed in bug:
https://bst.cloudapps.cisco.com/bugsearch/bug/CSCut71816/?reffering_site=dumpcr
It is because of some db connection error , if you are running 6.0 and still the issue persists then
go ahead and open a TAC case with us to check the issue further.
Rate if it helps.
Thanks,
Ankita
06-12-2016 10:24 PM
Hello,
Currently we are running on 6.0.0.1 version
06-12-2016 11:07 PM
Hi,
In that case, I would recommend you to open a TAC case so that we can analyse the db issue and assist you further.
Thanks,
Ankita
06-15-2016 12:11 AM
Thanks for your support raised TAC case
01-25-2018 12:07 AM
Hi,
Did you get a resolution for this as I am having the same issue on 6.2
Thanks
Mike
06-12-2016 10:20 PM
Hello Mohid,
Firstly you should confirm which is the process that got the errors . It can be any top 10 process that got exited . The best you can do is either upgrade to version 6.0.x and see if this issue persists or not.
http://www.cisco.com/c/en/us/td/docs/security/firepower/60/relnote/firepower-system-release-notes-version-600.html
http:www.cisco.com/c/en/us/td/docs/security/firepower/60/6001/relnotes/firepower-system-release-notes-version-6001.html
http://www.cisco.com/c/en/us/td/docs/security/firepower/601/relnotes/firepower-system-release-notes-version-601.html
If the issue persist after the upgrade to version 6 which is stable enough , then please collect the troubleshoot file and open a cisco tac request .
Rate if this answer helps you
Regards
Jetsy
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