Need Help with Catalyst Center (formerly DNA Center)?

[amreitz]

Get the most out of your deployment with our wide range of helpful resources! 

Jump to your preferred category below to navigate straight to the resources that best match your needs.

Self-serve resources for an existing environment:

•  Guided Resources for all phases of implementation
•  Cisco Catalyst Center Community Forum
•  Cisco Catalyst Center Knowledge Base
•  Cisco Catalyst Center YouTube Channel
•  Recorded Ask the Experts sessions and Accelerators

Self-serve resources for an upgrade:

•  Upgrade to the latest software version [v2.3.5.5 is now available!]
•  Migrate from Cisco Prime to Cisco Catalyst Center

Connect with a Cisco Engineer:

• Open a new TAC (Technical Assistance Center) case
• Reach a TAC Engineer by phone using the applicable number below:
  • Enterprise and Service Provider Products: 1-800-553-2447
  • Small Business Products: 1-866-606-1866

Attend a live 1:many Ask the Experts session hosted by a Customer Success Specialist, or contact us today.

[balaji.bandi]

try to access knowledgebase but not working ..

[Vivien Chia]

@balaji.bandi - it's working for me, do try again?

[Rich R]

@Vivien Chia I can access it but it's extremely slow to load - a minute or more.
I think the filter seems to be what makes it even slower than usual!

[amreitz]

@Rich R @balaji.bandi it seems to be loading normally right now! When you have the opportunity, please let us know if you notice any difference on your end.

[balaji.bandi]

Mine keep rolling all time.

[Rich R]

Still terrible - 20 seconds +

I've recorded a HAR file I can send you for the developers to look at - doesn't look like we can attach files here.  Let me know where to send it?

[Vivien Chia]

Hi @Rich R - I've sent you a private message on the next steps.  

Hi @balaji.bandi - we will keep you posted as soon as we got the resolution.