Small Business Support Community

CSSM On-prem port requirement to SSM

Hi, guys!I have a CSSM On-prem for my CUCM on-prem. I have request to my Security guy to allow CSSM connect to cloudsso.cisco.com and swapi.cisco.com port 80 and 443. They gave me a Proxy Credential (i think it's PAC format), but stiil can't access t...

Email Notifications Delayed or Missing After SMTP Configuration Change

We recently updated the SMTP and email authentication settings for our website, and since then we’ve been noticing inconsistent email delivery behavior across multiple user actions.Environment details:Custom website with contact and account formsSMTP...

DHCP split scope and DHCP snooping on Cisco small business switches

Hello all,I have a small network used for live events and broadcast production. Two Cisco CBS250 switches linked with a 75m copper trunk... VLANs for Control/Management, Dante audio, and sACN lighting. Some simple interVLAN routing and basic internet...

SG500 for HomeNetwork Lab - Need to upgrade firmware

I obtained a SG500 for free and I want to use it in my home network to play around, learn things, etc. - This will never be exposed to the internet.Its running firmware 1.2.7.76 and I want to upgrade it to the latest, which will require multiple file...

2nd wired CBW 150ax refuses to join wireless network

Greetings! I installed first CBW 150AX using the cisco installer. Everything looks fine in the web interface showing the single primary AP. Wireless devices connect and operate just fine. Plugged in the second CBW 150AX and waited...flashing green ...

Firmware wont update on C1300-24P-4G

Hello,I have an issue where the firmware wont update for our C1300-24P-4G switch. It is currently on 4.0.0.93 and am trying to update to 4.1.7.24 but each time I do, it gets to about 96% and then fails and doesn't really give an error. I thought may...

Resolved! Cisco Devices are showing offline in CBD

I have created a CBD probe in our Moncton, Canada office. The probe is connected to our Cisco Business Dashboard located in the Netherlands. However, it does not see any of my cisco devices (which are on the same network). Even when I add them manual...

Cisco Small Business Switch Random Disconnects After Firmware Update

I’m currently managing a small office network using Cisco Small Business switches, and after performing a recent firmware update, we started experiencing random network disconnects throughout the day.Setup details:Cisco Small Business SG350 series sw...

checking the warranty start and end dates of a Cisco switchs

I am John from MRF Ltd., Perambalur. I would like your assistance in checking the warranty start and end dates of a Cisco switch. Kindly guide me on the procedure to find this information.

Could not add device

Adding a device using the Android App. It gets to 70% (after asking me to connect to the new SSID) then gives an error Could not add device (see picture)

Resolved! Warranty check

Can my switch in under warranty

Introducing the Catalyst 1000 Migration Tool

Hello Cisco Community,Are you planning to upgrade from your Catalyst 1000 switches to the new Catalyst 1200 or 1300/X Series?To make your transition as smooth as possible, we invite you to use the Catalyst 1000 Migration Tool. This AI-enabled tool is...

Flapping Issue in Cisco Switch

Hello,I got a log from switch."%SW_MATM-4-MACFLAP_NOTIF: Host b6f4.10ae.25dc in vlan 50 is flapping between port 1 and port 2"Can anyone tell me why I'm getting this and what should I do now?

Resolved! Cisco Catalyst 1200 - odd default gateway

We have recently purchased a Cisco Catalyst 1200 through a vendor The Network Warehouse and upon testing these devices I have noticed the default LAN configuration for port1 is 192.168.2.4/24 which has me alarmed as this isn't referenced anyway on Ci...

Italian language file for 300-series switches

This file can be downloaded to the 300-series switches in order to configure the product in Italian. We Web GUI as well as help screens are all in Italian./#