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How to run CTC 8.5 on Windows 2012 R2?

mix112d
Level 1
Level 1

I have hardware ONS 15454 SDH release 8.5.

On Windows 2012R2 put java version 1.6_42

I downloaded the StartCTC app.exe with hardware, but when you run it an error occurs.

Cannot run program "command.com" : CreateProcess error = 2

I added the JAVA_HOME variable to the Windows environment, but it didn't help.

Have a successful experience running CTC on Windows 20120R2?

2 Replies 2

Jaderson Pessoa
VIP Alumni
VIP Alumni
Hello,

You have to do the above steps and download the Enterprise Java SDK

You need to add the JAVA_HOME environment variable to the server, then bounce the box.

When you go into CTC for the first time, it will prompt to install Java 5 -say yes

You have to do the steps above and these for every user on the machine.

check it for more information: https://community.cisco.com/t5/optical-networking/java-problem-in-ctc-8-6/td-p/2253743
Jaderson Pessoa
*** Rate All Helpful Responses ***

Put SDK java 5 version, has done these steps. The problem is not resolved. Tried different versions of java1.5_22 and java1.6_37. What else can be related to the problem, maybe there is a person who works on Windows Server 2012r2?

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