04-01-2008 05:47 AM - edited 03-13-2019 05:08 PM
I am having a bit of trouble adding new backgrounds to our phones. I followed the basic cisco instructions of making two PNG files, one 320x212 and the other 80x53. I then added them to TFTP:Desktops\320x212x12, which is where all of the current backgrounds are located. I then edited the List.xml file in notepad and added the image using:
<ImageItem Image="TFTP:Desktops/320x212x12/TN-myimage.png" URL="TFTP:Desktops/320x212x12/myimage.png"/>
According to the previous CCNA that should be all that needs to be done. The images don't show up though. I have reset the phone, rebooted it, and all to no avail. I read in the cisco documentation that you can force the images to Flash from the command line, but all that happens when I try that is a bunch of errors. How can I force the images to flash?
I am using CCM4.2
04-01-2008 05:58 AM
HI, have you reset the tftp server??
04-01-2008 06:44 AM
Thank you both matthew and rob. I thought that I had stopped and started the service, but i guess I must have not done the right one. thanks!!!
04-01-2008 06:02 AM
Hi CA,
Did you do this final step?
To cache the new List.xml file, stop and start the TFTP service by using Cisco Unified CallManager Serviceability or disable and re-enable the Enable Caching of Constant and Bin Files at Startup TFTP service parameter (located in the Advanced Service Parameters).
From this excellent doc;
Hope this helps!
Rob
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