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911 routing to the wrong location (Cisco Call Manager)

7tclark
Level 1
Level 1

911 for this specific location is routing to the wrong citites 911 center. We need to make it were it routes to the local 911 center. Persoanlly I'm not familar with this issue. Anybody have any ideas?

2 Replies 2

Jaime Valencia
Cisco Employee
Cisco Employee

Start by finding the FXO/PRI/etc where you should be routing calls to and then follow the call flow, most likely you have misconfigured partitions and CSSs

HTH

java

if this helps, please rate

www.cisco.com/go/pdihelpdesk

HTH

java

if this helps, please rate

will.alvord
Level 5
Level 5

Assuming you don't have CER?