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AC Broadcast queue problems

otn-cco
Level 1
Level 1

‎05-07-2006 03:17 PM - edited ‎03-15-2019 04:20 AM

Hi,

Today I find that calls coming into the AC Pilot number which is configured for Broadcast queueing remain in the queue indefinately.. Despite the attendant console app being logged in as normal, I do not see the calls in the broadcast queue window either.. So calls in the queue are basically trapped... I'm running ccm 4.1.3. I'm thinking a reboot is in order ? Any ideas ?

Thanks..

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otn-cco
Level 1
Level 1

‎05-07-2006 04:10 PM

A reboot fixed it. Probably time to get the latest CCM and OS updates..

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gogasca
Level 10
Level 10
In response to otn-cco

‎05-07-2006 07:22 PM

Glad to hear is working,

Apply the latest patches in CCO and remember that 4.2 and its SR1 is now available.

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