02-10-2016 10:25 AM - edited 03-13-2019 09:20 PM
I have CUCM 10.5. I was recently asked if we can have employee's cell phone numbers display as well as their work extension in the corporate directory. The End User Configuration page under User Management has a lot of info that can be added for employees, of which Mobile Number is one. Is there any way that both the user's extension and mobile number can be displayed in the corporate directory results screen when searching users?
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02-10-2016 12:35 PM
Hi,
this does not seems to be possbile, as by design corporate directory gets only one phone number on search.
but you can try creating custom phone service url for directory service if it helps, however this would not be supported by tac.
02-10-2016 02:00 PM
The corporate directory is provided as-is, if you need something else, as venperum says, you'd need to create your own, or look at 3rd party options
http://docwiki.cisco.com/wiki/CUCM_Phone_Directories_FAQ
02-10-2016 12:35 PM
Hi,
this does not seems to be possbile, as by design corporate directory gets only one phone number on search.
but you can try creating custom phone service url for directory service if it helps, however this would not be supported by tac.
02-10-2016 02:00 PM
The corporate directory is provided as-is, if you need something else, as venperum says, you'd need to create your own, or look at 3rd party options
http://docwiki.cisco.com/wiki/CUCM_Phone_Directories_FAQ
08-11-2016 02:02 AM
Jaime, thx for you reply. Is that feature also not possible on cucm 11.0 /11.5?
How can I create a own coporate directory and implement that on the cucm infrastruture (without a separate webserver) ?
thx
08-11-2016 06:08 AM
Answer remains the same and there is no way to have a custom directory without a separate web server, you forcefully require a web server where to host the custom directories.
08-11-2016 06:15 AM
Thank you Jaime. I appreciate you taking the time to answer my question.
08-11-2016 06:24 AM
Hi Bethany
How did you fixed that issue? Did you used a 3rd-Party software or just customized your corporate directory? what are your experiences? I'm on the same situation for a customer, but I haven't a "good" solution at the moment. I thought this is a easy configuration on cucm, but unfortunately it's a bigger challange. thx.
08-11-2016 06:31 AM
Thiago-
Sorry to say I had to tell my customer that it was not possible. Technical issues aside, the company I work for would not budget for this as it's not considered necessary (I work for a local county government). -Beth
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