Dear Sir,
We had been a master distributor for Komodo Fone in Korea by the time Komodo was acquisited by Cisco in 2000, with the acquisition Komodo KF-200 is now selling with Cisco name,called ATA 186. I found today that www.Komodofone.com is now automatically transferred to Cisco VoIP section. Before the transfer of the web page, we could contact the Komodo site for customer support,etc.
There are so many Komodo customers in the world, and we still have lots of stock units of them. I am very worried about the customer support on the sold Komodo units.
Can you please answer me the following items ?
1. Who is supporting existing Komodo products, and where?
2. Does Cisco have any plan to provide the existing Komodo customers with any techincal support or upgrade program into ATA 186?
Thank you for your feedback.
SWPark