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Authorization codes for CCM

jimmy.c
Level 1
Level 1

Are there any type of Authorization Code services for outside calling privileges on the Call Manager? This is something similar to Avaya/Lucent PBX systems where the caller would input a 4-7 digit authorization code after entering the outside number to gain access.

1 Reply 1

jhatfield
Level 1
Level 1

You can use a AS53XX, 26XX, or 36XX and the IOS IVR in conjunction with AAA to perform this function.

The CCM will set up the call to the AS53XX and the IOS IVR will prompt them to enter an access code. It then verifies the access code against AAA. A search under CCO for IOS IVR should answer your questions.