04-09-2013 02:46 PM - edited 03-13-2019 08:11 PM
Hello,
I am attempting to configure an auto attendant in BE3000 verion 8.6.4 I would like to create a caler input option so that pressing 1 leaves a message. I have configured a user for option 1 but cannot find a way to make to transfer direct to that VM box. It rings the line first. Is there a way to configure the AA to take a VM?
Thanks
04-10-2013 06:00 AM
Hi there,
I'm not sure about BE3000, but in standard Unity Connection
this routing to DN ring or greeting is controlled on the
individual user page under Edit> Transfer Rules;
Transfer Calls To: | |
Cheers!
Rob
"Talk about a dream
Try to make it real"
- Springsteen
04-10-2013 10:05 AM
Thanks Rob. I appreciate you taking the time to respond. However this BE3000 box is a completely different beast. You would think something this simple would be easily accomplished but from what I can tell its not possible. Any BE3000 guru's that you could hit up on this one?
Thanks
04-10-2013 12:26 PM
Hi there,
No worries my friend
Maybe you could post this query over in the BE3k sub forum;;
https://supportforums.cisco.com/community/netpro/small-business/voiceandconferencing/be3000
There must be some great peeps there who can give you a hand.
Cheers!
Rob
"Talk about a dream
Try to make it real"
- Springsteen
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