cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
210
Views
0
Helpful
1
Replies

Call PickUp - 4.01

Jim Augherton
Level 1
Level 1

Just upgraded from 3.2.2 to 4.01(sr2). After the upgrade none of the previous call pickup groups are working. Do I have to configure hunt groups or is there a setting that I've missed.

Thanks Jim

1 Reply 1

carenas123
Level 5
Level 5

Did you enable CCM Trace? There you can see some relevant information. After upgrading, any configuration changes did u observe in call pickup group section?