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Call Pickup on a Hunt Group - is it possible?

ccpagel
Level 1
Level 1

‎11-05-2004 02:53 AM - edited ‎03-13-2019 06:55 AM

Is pickup/Gpickup supported for a line that is ringing within a Hunt Group? We are using CCM 4.0(2)a. Nothing happends when we try to pick up a ringing line that is part of the Hunt Group (the Hunt Group is set as broadcast).

Thanks,

Chris

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holbech
Level 1
Level 1

‎11-18-2004 10:53 PM

If you make a CTI port with CFA to the Hunt-pilot, and then make the CTI port a member of the pickup group, it works.

HTH

Claus

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