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CAR Individual Billing for User

perryvdb
Level 1
Level 1

Hi,

When User A is associated to a Phone and this user phone device is monitored by the AC user. It is not possible anymore to generate a individual summary or detailed report for this User A. These calls are accumulated in the in the individual reports of the AC user. Is this a know problem or can you solve this???

Please let me know ..

Regards

2 Replies 2

Not applicable

Verify that the following CDR service parameters are set properly:

http://www.cisco.com/univercd/cc/td/doc/product/voice/c_callmg/3_2/service/ccmsrva/sacar1.htm#xtocid2

I only enabled the services CDREnabled and CallDiagnosticsEnabled. The rest I leave default.

In my opion should this be enough.