I am having a problem getting CUE voicemail to work. I've read the documentation and viewed sample configurations, but I am blind to the error. A call to the VM produces a busy signal after a few seconds. Pressing the message button on the phone shows "Ring Out" to 3900 but there is dead silence on the phone for an extended period of time and finally a busy signal.
Here is the config of the CUE and the telephony service config on the router.
#CUE
clock timezone America/Los_Angeles
hostname se-10-12-1-253
ip domain-name localdomain
ntp server 10.12.1.1
groupname Administrators create
username admin create
username garyb create
username garyb phonenumber "3910"
groupname Administrators member admin
groupname Administrators privilege superuser
groupname Administrators privilege ManagePrompts
backup server url "ftp://127.0.0.1/ftp" credentials hidden "EWlTygcMhYmjazXhE/VNXHCkplVV4KjescbDaLa4fl4WLSPFvv1rWUnfGWTYHfmPSd8ZZNgd+Y9J3xlk2B35jwAAAAA="
ccn application autoattendant
description "Auto Attendant"
enabled
maxsessions 4
script "aa.aef"
parameter "MaxRetry" "3"
parameter "operExtn" "1000"
parameter "welcomePrompt" "AAWelcome.wav"
end application
ccn application ciscomwiapplication
description "ciscomwiapplication"
enabled
maxsessions 4
script "setmwi.aef"
parameter "strMWI_OFF_DN" "8001"
parameter "strMWI_ON_DN" "8000"
parameter "CallControlGroupID" "0"
end application
ccn application promptmgmt
description "promptmgmt"
enabled
maxsessions 1
script "promptmgmt.aef"
end application
ccn application voicemail
description "voicemail"
enabled
maxsessions 4
script "voicebrowser.aef"
parameter "logoutUri" "http://localhost/voicemail/vxmlscripts/mbxLogout.jsp"
parameter "uri" "http://localhost/voicemail/vxmlscripts/login.vxml"
end application
ccn engine
end engine
ccn subsystem jtapi
ccm-manager address
end subsystem
ccn subsystem sip
gateway address "10.12.1.1"
end subsystem
ccn trigger sip phonenumber 3900
application "voicemail"
enabled
maxsessions 4
end trigger
ccn trigger sip phonenumber 3901
application "autoattendant"
enabled
maxsessions 4
end trigger
voicemail default expiration time 30
voicemail default language en_US
voicemail default mailboxsize 400
voicemail recording time 20
voicemail default messagesize 240
voicemail operator telephone 3999
voicemail capacity time 6000
voicemail mailbox owner "garyb" size 400
end mailbox
end
#2651XM
dial-peer voice 7 voip
description Access to Voicemail
application voicemail
destination-pattern 3900
session protocol sipv2
session target ipv4:10.12.1.253
dtmf-relay sip-notify
codec g711ulaw
no vad
telephony-service
load 7910 P00403020214
load 7960-7940 P00303020214
max-ephones 17
max-dn 17
ip source-address 10.12.1.253 port 2000
auto assign 1 to 17
create cnf-files version-stamp Jan 01 2002 00:00:00
dialplan-pattern 1 91678339.. extension-length 4
keepalive 45
voicemail 3900
max-conferences 4
web admin system name admin password
transfer-system full-consult
!
!
ephone-dn 1 dual-line
number 3910
label IT Support
name garyb
call-forward busy 3900
call-forward noan 3900 timeout 7
Thanks, Gary
