CCME Call Park Retrieval = Busy Signal

[JeffG1]

Im trying to place a call in park with a CCME system. The call goes into park and a show ephone callpark verifies that, however when I goto any phone and dial the call park number I get a busy signal. I verify the phone dials the dn with the debug dial-peer.. And I can dial the park dn when no call is parked on it...

[david.knill · Accepted solution]

I have experienced the same behavior. I believe you need to press the Pickup key, then dial the pickup extension. This behavior appears to be specific to CME.

[gwenzit]

I am experiencing a similar problem. when an on net call from home office calls into a cme 2811 we ask the person to park the call it then rings once and goes to park, when the user at the remote goes to pickup and enters the number it was parked at the on net call goes busy.

I am hoping someone from cisco can assist with this issue. The ccie doing the work on this is alubenow@harbortech.com

[JeffG1]

I confirmed with Tac and with the users you need to hit the call pickup button then dial the call park number that the call is parked in..

[gwenzit]

Thats exactly what the end users are doing. except when they call pickup and dial the number they get dial tone and the caller (me) gets a busy signal.