Certificate upload error

[prasanth_k]

I am trying to upload CA signed tomcat certificate into call manager 9.x but getting an error "CA certificate is not available in the trust-store". I have uploaded tomcat-trust certificate as well. Can anyone help/guide me ?

[panjwani80]

did you fix this issue I am running into same issue

thanks

[prasanth_k]

HI,

Yea, there was two trust (Root) certificates but I uploaded only one. When I uploaded the second one its working fine.

[Hard_Boiled_Greg]

I had the same issue on a Cisco Unity Connection 11.5 single server system. I found after receiving the error that I also didn't have the necessary Tomcat-trust certs in place that would create the chain necessary to allow the upload of the new externally signed Tomcat trust. Once I uploaded the necessary Tomcat-trust certs for our CA I was able to upload the newly created Tomcat cert.