IP Communicator is no longer a developed product within Cisco. I understand that. However, in the operations community it still is used as a valuable tool for testing services globally. I work in an international environment. We have several hundred ...

For those running Sophos in their enterprise for AV protection on their Mac platforms, please be aware that the Sophos application will prevent incoming calls to Jabber from ringing through. We have run into this issue with numerous users who have up...

Howdy all! I'm happy to be part of the Meraki Community! I'm joining from the great state of Utah and am enjoying the use of a Meraki stack in my house that has been providing me with great support capabilities during the Covid pandemic.

I have recently adopted an IPCC Express version 4.0(5) system as part of changing jobs. I am finding that supervisors on the system are receiving the following error when trying to re-skill and agent through Subsystems -> RmCm -> Resources:Error:Ille...

I am running CUCM 7.1. Our management would like to populate a Speed Dial button on each phone that rings our security desk. I can easily use the Bulk Admin tool to push a Speed Dial to each phone. However, these users will be able to change or remov...