Cisco Agent Desktop Suite TCP/UDP Ports - IPCC Express 3.5

[jmujica]

Hi.

Is there a list of the TCP/UDP Ports in used by all the Cisco Desktop Suite applications (i.e. Agent Desktop, Supervisor Desktop, etc). I know there is a document on CCO for CallManager TCP/UDP ports and another one for Unity but I couldn't find anything clear for the IPCC Express.

Thanks in advanced,

-Jose

[david.barnish]

This info is from the "Cisco Desktop Product Suite 4.5.5 (ICD) Service Information" document.

(Customer Order Number: Text Part Number: OL-4205-02)

Server/Module TCP/UDP Port Number

=============================== ======= ===========

Call/Chat server TCP 59000

Voice-Over IP Monitor server TCP 59002

Recording and Statistics server TCP 59003

Enterprise server TCP 59004

IP Phone Agent server TCP 59010

Synchronization server TCP 59011

Chat Server DLL (Call/Chat) TCP 59020

Chat Server DLL (Supervisor) TCP 59021

Chat Server DLL (IPPA server) TCP 59022

Chat Server DLL (Reserved 1) TCP 59023

Chat Server DLL (Reserved 3) TCP 59024

Hope this helps.

[jmujica]

Thanks David. In what directions are those ports (both ways and/or directed to the IPCC Server only)?

Thanks in advanced,

-Jose