About jmujica

jmujica · 11-24-2014

Hi. I have a customer that is using CUCM 8.6 integrated with Unity Connection 8.6 via SCCP. Also the PSTN Trunks were ISDN/PRIs circuits. Callers dial the main customer DID get connected to CUC for AA services and from there to a final destination. O...

jmujica · 07-03-2014

Hi. Currently we have a customer with a no so common request. Their supervisors would like to have the ability to see Caller ID for the people waiting in queue. They currently only see the longest call in queue (time) and how many calls in queue (tot...

jmujica · 04-24-2014

Hi. We have a customer where we are storing information in an external data source. We would like to built a report and import that report into their UCCX CUIC System in order for the customer to have the new report along side with the UCCX built-in ...

jmujica · 08-15-2012

Hi.Currently we have a customer running CUCM 8.6 with a SIP trunk to the PSTN and another trunk (ISDN-QSIG) to a Nortel Legacy PBX. The Main DID goes to an Auto Attendant on Unity Connection on the CUCM side. When Unity Connection transfer the outsid...

jmujica · 08-27-2008

Hi. We have a fresh install of UCCX5.0(2)SR1 integrated with CCM6.1(2). We add the ipcc extension to a user to make sure it shows up in the resources page on UCCX and indeed it was there.. Now we removed the IPCC Extension and put <none> and the user...

jmujica · 12-02-2014

Thanks Nick. Yes we are using CUBE. I can collect later on the debug ccsip messages. When I was at the customer I used the Port Status Monitor Application and I was seeing CLID from my cellphone fine at the CUC. But when doing the transfer from the ...

jmujica · 08-04-2014

Hi. This was posted almost 2-years ago without answering and I have the same question. Does EX90 with latest TC and registered with CUCM running 9.1 supports FAC? We have tested in a customer a call from an EX90 and it doesn't provide FAC tone in ord...

jmujica · 07-06-2014

Szabo, We are using Premium license.

jmujica · 04-25-2014

Thanks Arundeep. I though that wasn't possible with the CUIC included in UCCX9+. That means I can add external data sources to CUIC and generate reports based on that data source? -Jose

jmujica · 04-02-2013

Bad luck for me then... because I was already in 9.1. I went straight from 8.6 to 9.1.

Member Since	‎12-13-2000 12:49 PM
Date Last Visited	‎06-04-2020 10:47 AM
Posts	463
Total Helpful Votes Received	10

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User Activity

Unity Connection 8.6(2) / CUCM 8.6(2) showing incorrect Caller ID when transfering from Unity / AA

UCCX Calls Waiting in Queue Customer Request

UCCX 10 CUIC Custom Report (using external data source)

CUCM Trunk to Trunk Transfers Behavior

UCCX 5.0(2)SR1 unable to delete Agents/Resources

Thanks Nick. Yes we are using

Hi. This was posted almost 2

Szabo, We are using Premium

Thanks Arundeep. I though

License problem - Upgrading CUCM 8.6 to 9.0