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Cisco Ip Phones service failed after AD integration

oksiazek
Level 5
Level 5

Hello ,

We have integrated the Call-Manager with Active-Directory and now we can connect trough the CCMUSER page . Everything is ok .

But we have already a problem with the Ip phone service (e.g. Fast dial )

When we try to connect , we received this message

Error: -7ffbffff : user (BSI) was unable to be validated

or

Error : -7ffbffff:User ( Simpson Bart) was unable to be validated .

Have someone a idea ?

Thanks

2 Replies 2

mimckee
Level 1
Level 1

Whenk you login to ccmuser are you using your password or your PIN. Can you log into ccmuser with userid and PIN?

Thank you,

-Mckee

to log in the ccmuser page , we must use the entire name like ksiazek olivier . The used id is not more valid ( oks ) .

I see in the forum that Call-Manager that in the new version of Call-Manager version 3.1.3 , we will can log on again with the samaccountname.

I think that problems is with the procedure xmlPDdefine.asp and the others who called the parameter UserID :

<%

//

// Copyright ©2001 Cisco Systems Inc. All rights reserved.

//

// File: xmlPDDefines.asp

// Author: KPC

// Purpose: Shared values across all the Personal Directory files

//

var lblIndex = "Index";

var lblType = "Type"

var lblEntryID = "EntryID";

var lblName = "Name";

var lblCtrlNew = "New";

var lblCtrlMod = "Modify";

var lblCtrlDel = "Delete";

var lblCtrl = "Control";

var lblUnassigned = "(Unassigned)";

var lblUnknown = "?Unknown?";

var lblLast = "Last";

var lblFirst = "First";

var lblDisplay = "Nickname";

var lblEMail = "EMail";

var lblHome = "Home";

var lblWork = "Work";

var lblMobile = "Mobile";

var lblkeyExit = "Exit";

var lblkeyBack = "Back";

var lblkeyNext = "Next";

var lblkeyCancel = "Cancel";

var lblkeyDial = "Dial";

var lblkeyEdit = "Edit";

var lblkeyFastDial = "FastDial";

var lblkeyAssign = "Assign";

var lblkeyRemove = "Remove";

var lblkeySelect = "Select";

var lblkeyNew = "New";

var lblkeyDelete = "Delete";

var lblkeySearch = "Search";

var lblkeyOK = "OK";

var FD_OBJ_CNT = 3;

var FD_OBJ_DN = 0;

var FD_OBJ_DESC = 1;

var FD_OBJ_ID = 2;

var ParamUserId = "UserID";

var ParamUserPin = "UserPin";

var ParamPreDial = "PreDial";

var serverIP = Request.ServerVariables("LOCAL_ADDR");

Response.ContentType = "text/xml";

Response.Buffer = true;

var nLines = 99;

var nOutSideLen = 7 //characters

var bDebug = false;

function makeSafeHttpString(szString)

{

szString = szString.replace(/&/g, "&");

return szString

}

function validateUser(szUserID, szUserPin)

{

var PABEntryList = Session("PABEntryList");

var PFDEntryList = Session("PFDEntryList");

if( PABEntryList )

{

PABEntryList.SetUserID(szUserID);

PABEntryList.SetUserPIN(szUserPin);

//ValidateUser() will throw an exception if an error occurs

PABEntryList.ValidateUser();

if( PFDEntryList )

PFDEntryList.UseListConfig(PABEntryList.ListConfigKey);

}

else if( PFDEntryList )

{

PFDEntryList.SetUserID(szUserID);

PFDEntryList.SetUserPIN(szUserPin);

PABEntryList.ValidateUser();

}

}

function getBaseURL()

{

var scriptName = Request.ServerVariables("SCRIPT_NAME") ;

var endloc = String(scriptName).lastIndexOf("/") ;

var baseURL = "http://" +

String(Request.ServerVariables("SERVER_NAME")) +

String(scriptName).substr(0, endloc + 1) ;

return baseURL ;

}

%>