Cisco unity connection 10.5 password recovery

[karen.johnson5801]

expert,

we lose our OS admin and Application web password for "unity connection 10.5",  what is the safest way and quickest to recover it?

can we do it on office hours?

tks,

K

[Manish Gogna]

Hi Karen,

For app user you can use the following CLI command

utils reset_application_ui_administrator_password

For OS and security passwords, the procedure is documented here

http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/connection/10x/os_administration/guide/10xcucosagx/10xcucosag020.html#pgfId-1053218

Manish

- Do rate helpful posts -