CM not registering VG248

[dgalati000]

Have a RMA'd VG248 that I cannot get to register with the CM v4.1. Have one that does register, this replacement one cannot.

Tried deleting and readding the new VG248, then rentering all the phone devices, still no registration. Ping works from 248 to both Pri and Sec CM's.

[Rob Huffman]

Hi David,

Have you consoled into the VG and done all the required configs as shown in this doc?

http://www.cisco.com/en/US/docs/voice_ip_comm/vg248/1_3_1/english/configuration/guide/vg248swc.html

Hope this helps!

Rob

[dgalati000]

Thanks, we did. Wound up having to delete then readd the 248 into CM, then readd all the phone devices...thx.

[Rob Huffman]

Hi David,

Nice work getting this fixed up :) 5 points for posting back with your resolution.

Take care,

Rob