cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
484
Views
4
Helpful
2
Replies

CME 3.2: Inbound calls from FXO show as "From 911"

Erik Peterson
Level 4
Level 4

I have a customer running CME 3.2 with three FXO ports plared to the receptionist. Some calls show in the phone's call history as "From 911". Since we also have dial peers for outbound access, including to 911, I'm thinking this is coming off one of the dial peers. Can I force inbound caller id to be something such as "From Outside Caller"? Caller ID is not available from Telco. Selected bits of config below.

voice-port 1/0/0

input gain -3

no comfort-noise

connection plar 688

caller-id enable

!

voice-port 1/0/1

input gain -3

no comfort-noise

connection plar 688

caller-id enable

!

voice-port 1/0/2

input gain -3

no comfort-noise

connection plar 688

caller-id enable

!

voice-port 1/0/3

input gain -3

no comfort-noise

connection plar 688

caller-id enable

dial-peer voice 911 pots

description Emergency Services Access

preference 1

max-conn 1

destination-pattern 911

port 1/0/0

forward-digits all

!

dial-peer voice 912 pots

description Emergency Services Access

preference 2

max-conn 1

destination-pattern 911

port 1/0/1

forward-digits all

!

dial-peer voice 913 pots

description Emergency Services Access

preference 3

max-conn 1

destination-pattern 911

port 1/0/2

forward-digits all

!

dial-peer voice 914 pots

description Emergency Services Access

preference 4

max-conn 1

destination-pattern 911

port 1/0/3

forward-digits all

!

dial-peer voice 98 pots

description Local Dialing

preference 1

max-conn 1

destination-pattern 9[2-9]......

fax rate disable

port 1/0/0

!

dial-peer voice 99 pots

description Local Dialing

preference 2

max-conn 1

destination-pattern 9[2-9]......

port 1/0/1

!

dial-peer voice 100 pots

description Local Dialing

preference 3

max-conn 1

destination-pattern 9[2-9]......

!

dial-peer voice 101 pots

description Local Dialing

preference 4

max-conn 1

destination-pattern 9[2-9]......

port 1/0/3

!

dial-peer voice 94 pots

description Long Distance Dialing

preference 1

max-conn 1

destination-pattern 91[2-9].........

fax rate disable

port 1/0/0

forward-digits 11

!

dial-peer voice 95 pots

description Long Distance Dialing

preference 2

max-conn 1

destination-pattern 91[2-9].........

fax rate disable

port 1/0/1

forward-digits 11

!

dial-peer voice 96 pots

description Long Distance Dialing

preference 3

max-conn 1

destination-pattern 91[2-9].........

fax rate disable

port 1/0/2

forward-digits 11

!

dial-peer voice 97 pots

description Long Distance Dialing

preference 4

max-conn 1

destination-pattern 91[2-9].........

fax rate disable

port 1/0/3

forward-digits 11

!

dial-peer voice 811 pots

description International Dialing

preference 1

max-conn 1

destination-pattern 9011T

port 1/0/0

prefix 011

!

dial-peer voice 812 pots

description International Dialing

preference 2

max-conn 1

destination-pattern 9011T

port 1/0/1

prefix 011

!

dial-peer voice 813 pots

description International Dialing

preference 3

max-conn 1

destination-pattern 9011T

port 1/0/2

prefix 011

!

dial-peer voice 814 pots

description International Dialing

preference 4

max-conn 1

destination-pattern 9011T

port 1/0/3

prefix 011

2 Replies 2

rnarayana
Level 5
Level 5

Hello ,

Try this .Make a call from outside and try to replicate the problem.When you are successful in replicating the problem see which dial-peer it matches.Under that dial-peer you can try two things.

dial-peer voice <> pots

clid strip-- to remove the caller id totally or

clid network-number -- IF you want to disply some number

I hope this helps.

Thanks,

Radhika

I'll give the clid strip a try, thanks.