Compaq insight manager

[hwilms]

Hello,

I realize that we are not to put third party apps on call managers servers - Has anyone installed Compaq/HP Insight manager utility to manager the Server. Will Cisco Support this being installed on CallManager and Unity servers? Thanks

[noelger]

No. Supported methods of remote administration for TAC to access CallManager during an open case are described here:

http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_tech_note09186a00803dbe68.shtml

The methods are basically the same for your own in-house use:

CM Web pages

VNC

Remote Desktop

HP Integrated Lights Out

thx,

Neal