08-31-2015 04:01 AM - edited 03-13-2019 09:08 PM
Hi Experts,
Would anybody describe the advantages and disadvantages of Cisco IP telephony & Contact Center and Avaya IPCC.
Thanks in advance.
Regards
Nizam Ahmed
08-31-2015 11:07 AM
I suggest you engage a local Cisco sales representative for this.
10-07-2015 09:26 PM
Hi Nizam,
Here is the link to find out the local sales representative of your region -
http://www.cisco.com/cisco/web/siteassets/contacts/index.html#~tab-f
More links to go through regarding the comparison ::
https://www.trustradius.com/compare-products/avaya-vs-cisco-unified-contact-center
https://www.quora.com/What-advantages-does-Cisco-Contact-Centre-Enterprise-CVP-have-over-Avaya-Contact-Centre-how-to-benchmark-both
Regards,
VKV
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