01-07-2020
Beginner
• Configuration of data & voice VALN, DHCP, dial-peer, trunk, Cisco Router and Switch.
• Installation and configuration of IPCC Express which includes Voice Gateway, Cisco Unified Communication Manager (CUCM), Unified Contact Center Express (UCCX) and Cisco Unified IM & Presence Server.
• Integration of CUCM with Windows Active-Directory.
• Installation and configuration of Cisco Telepresence: SX10, SX20, EX90 etc.
• Creating backup and disaster recovery policy of CUCM, UCCX and CUPS.
• Registration of Cisco IP phone & Video phone with CUCM.
• Monitoring of the system performance and health check of the servers by visiting customer site in periodically.
• Upgrading BIOS, firmware of Cisco UCS and DELL server.
• Have working experience on virtualized server platform.
• Configure Cisco Voice Gateway.
• Provide support of Voice logger solution (NICE & Knoahsoft) for call recording and screen capturing.
• Network Troubleshooting.
• Installation and troubleshooting of Dell server.
• Maintain IPCC call log report.
Expertise:
Cisci Routing, Switching
Cisco CUCM, CUC, IM&P, UCCX,
VMware vSphere,
RAID and Mirroring,
Windows 2003, 2008, 2012 Server.
• Configuration of data & voice VALN, DHCP, dial-peer, trunk, Cisco Router and Switch.
• Installation and configuration of IPCC Express which includes Voice Gateway, Cisco Unified Communication Manager (CUCM), Unified Contact Center Express (UCCX) and Cisco Unified IM & Presence Server.
• Integration of CUCM with Windows Active-Directory.
• Install
Stats
Member since
Certifications
| User | Helpful Count |
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| 5 | |
| 5 | |
| 5 | |
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| 5 |
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