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Nizam.Ahmed
‎09-13-2019
Nizam.Ahmed
Beginner
• Configuration of data & voice VALN, DHCP, dial-peer, trunk, Cisco Router and Switch. • Installation and configuration of IPCC Express which includes Voice Gateway, Cisco Unified Communication Manager (CUCM), Unified Contact Center Express (UCCX) and Cisco Unified IM & Presence Server. • Integration of CUCM with Windows Active-Directory. • Installation and configuration of Cisco Telepresence: SX10, SX20, EX90 etc. • Creating backup and disaster recovery policy of CUCM, UCCX and CUPS. • Registration of Cisco IP phone & Video phone with CUCM. • Monitoring of the system performance and health check of the servers by visiting customer site in periodically. • Upgrading BIOS, firmware of Cisco UCS and DELL server. • Have working experience on virtualized server platform. • Configure Cisco Voice Gateway. • Provide support of Voice logger solution (NICE & Knoahsoft) for call recording and screen capturing. • Network Troubleshooting. • Installation and troubleshooting of Dell server. • Maintain IPCC call log report. Expertise: Cisci Routing, Switching Cisco CUCM, CUC, IM&P, UCCX, VMware vSphere, RAID and Mirroring, Windows 2003, 2008, 2012 Server.
• Configuration of data & voice VALN, DHCP, dial-peer, trunk, Cisco Router and Switch. • Installation and configuration of IPCC Express which includes Voice Gateway, Cisco Unified Communication Manager (CUCM), Unified Contact Center Express (UCCX) and Cisco Unified IM & Presence Server. • Integration of CUCM with Windows Active-Directory. • Install
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Member since ‎09-21-2014
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Date Registered ‎09-21-2014 09:47 PM
Date Last Visited ‎09-13-2019 07:32 PM
Total Messages Posted 122
Total Helpful Votes Received 5
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