Comparisons between Cisco IP telephony & Contact Center and Avaya IPCC

[Nizam.Ahmed]

Hi Experts,

Would anybody describe the advantages and disadvantages of Cisco IP telephony & Contact Center and Avaya IPCC.

Thanks in advance.

Regards

Nizam Ahmed

[Jaime Valencia]

I suggest you engage a local Cisco sales representative for this.

[Vimal K V]

Hi Nizam,

Here is the link to find out the local sales representative of your region -

http://www.cisco.com/cisco/web/siteassets/contacts/index.html#~tab-f

More links to go through regarding the comparison ::

https://www.trustradius.com/compare-products/avaya-vs-cisco-unified-contact-center

https://www.quora.com/What-advantages-does-Cisco-Contact-Centre-Enterprise-CVP-have-over-Avaya-Contact-Centre-how-to-benchmark-both

Regards,

VKV