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Comparisons between Cisco IP telephony & Contact Center and Avaya IPCC

Hi Experts,

Would anybody describe the advantages and disadvantages of Cisco IP telephony & Contact Center and Avaya IPCC.

 

Thanks in advance.

 

Regards

Nizam Ahmed

 

 

2 REPLIES 2
Hall of Fame Cisco Employee

I suggest you engage a local

I suggest you engage a local Cisco sales representative for this.

HTH

java

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Cisco Employee

Hi Nizam, Here is the link to

Hi Nizam,

 

Here is the link to find out the local sales representative of your region -

http://www.cisco.com/cisco/web/siteassets/contacts/index.html#~tab-f

 

More links to go through regarding the comparison ::

 

https://www.trustradius.com/compare-products/avaya-vs-cisco-unified-contact-center

https://www.quora.com/What-advantages-does-Cisco-Contact-Centre-Enterprise-CVP-have-over-Avaya-Contact-Centre-how-to-benchmark-both

 

Regards,

VKV

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