Core Dump File Found

[ivan aguilar]

Hi

I have received this event from RTMT, "CoreDumpFileFound" , looking for what does it mean I found that via CLI with the command 

"Utils core active list" there are 4 list, the one I want to check is core.16528.11.cimlistener.1446867102 but If I want to analyze it says that could take long time and high cpu, so, is there another way to get that file and see whats the problem?

Within the RTMT I download all traces in the timestamp of the error, but which is the trace I have to look for because there are so many traces.

Thanks.

[Deepak Rawat]

Ivan, It is ok to analyze the output even in production hours. The message is definitely there but it is absolutely fine to run the output, will not take more than 5 minutes for the whole output to get displayed. Hence, get the output analyzed and paste the backtraces to this thread so that I can analyze that for you along with the exact CUCM, UCxN, Presence or UCCX version.

Regards

Deepak

[ivan aguilar]

Hi , thanks for your reply.

CUCM is Version: 8.5.1.10000-26, with just another Subs.

Here is attached the output anayzed:

====================================
backtrace
===================================
#0 0x40004a03 in ?? ()
#1 0x0086ee6e in ?? ()
#2 0x041dafd4 in ?? ()
#3 0x041dafd8 in ?? ()
#4 0x041dadd8 in ?? ()
#5 0x003f23f1 in ?? ()
#6 0xb5b2e198 in ?? ()
#7 0xb5b2e258 in ?? ()
#8 0x041dade8 in ?? ()
#9 0x0053f050 in ?? ()
#10 0x041dafe0 in ?? ()
#11 0x041dafd8 in ?? ()
#12 0x041dafd4 in ?? ()
#13 0x004900f0 in ?? ()
#14 0xb5b2e188 in ?? ()
#15 0xb5b05a58 in ?? ()
#16 0x041dae18 in ?? ()
#17 0x00492760 in ?? ()
#18 0xb5b11668 in ?? ()
#19 0xb5b11690 in ?? ()
#20 0xb5b116d0 in ?? ()
#21 0xb5b11664 in ?? ()
#22 0x00000000 in ?? ()
====================================
info registers
====================================
eax 0x0 0
ecx 0x41dafd4 69054420
edx 0x41dafd8 69054424
ebx 0x88dc25 8969253
Press <enter> for 1 line, <space> for one page, or <q> to quit esp 0x41dadac 0x41dadac
ebp 0x41daff8 0x41daff8
esi 0xe0003753 -536856749
edi 0x0 0
eip 0x40004a03 0x40004a03
eflags 0x10246 [ PF ZF IF RF ]
cs 0x73 115
ss 0x7b 123
ds 0xc040007b -1069547397
es 0xc040007b -1069547397
fs 0x0 0
gs 0x33 51
====================================
info threads
====================================
10 Thread 16528 0x00e60929 in do_sigwait () from /lib/libpthread.so.0
9 Thread 16529 0x00e5c9f0 in pthread_cond_wait@@GLIBC_2.3.2 () from /lib/libpthread.so.0
8 Thread 16530 0x006fb707 in select () from /lib/libc.so.6
7 Thread 16531 0x00e5cd08 in pthread_cond_timedwait@@GLIBC_2.3.2 () from /lib/libpthread.so.0
6 Thread 26510 0x00e5c9f0 in pthread_cond_wait@@GLIBC_2.3.2 () from /lib/libpthread.so.0
Press <enter> for 1 line, <space> for one page, or <q> to quit  5 Thread 26512 0x00e5c9f0 in pthread_cond_wait@@GLIBC_2.3.2 () from /lib/libpthread.so.0
4 Thread 26513 0x00e5c9f0 in pthread_cond_wait@@GLIBC_2.3.2 () from /lib/libpthread.so.0
3 Thread 26515 0x00e5c9f0 in pthread_cond_wait@@GLIBC_2.3.2 () from /lib/libpthread.so.0
2 Thread 15786 0x00e5c9f0 in pthread_cond_wait@@GLIBC_2.3.2 () from /lib/libpthread.so.0
* 1 Thread 26514 0x40004a03 in ?? ()

thanks!

[Deepak Rawat · Accepted solution]

https://tools.cisco.com/bugsearch/bug/CSCuc34482/?reffering_site=dumpcr

Regards

Deepak

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[ivan aguilar]

Thanks a lot Deepak. Case closed.