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CSS and Unity

cplatt01
Level 1
Level 1

Can changes to Call Search Spaces, affect Unity message delivery????

7 Replies 7

sallwine
Level 1
Level 1

If the call is getting to Unity, then it would not affect message delivery, but may affect message notification. The change of CSS could affect the call getting to unity.

That is the problem that we are having, with Message notification. If changes were made to the CSS, would a reboot of the system correct this? Any advice would be great. Thanks again.

A reboot would not solve the issue, you need to fix the CSS issue on CallManager. What was the change that was made? Can you send your partitions and calling search spaces, and we could probably recommend a fix.

Sure, where would you like me to send them??? Post? email???

Changes were made to other partitions, but not the one that the Voice mail resides.

You can either post them here, or if you are concerned about privacy you can send them to me directly at steve.allwine@spanlink.com

Steve,

Thanks for your help. Not sure how I should send these??? Do you want just a list, or is there a place where I can export the info and get it to you?

There is not an easy way.

List all Partitions

Partitions

part1

part2

part3

Then show CSS with partitions in order

UnityCss

part1,part2

gatewaycss

part1,part2,part3

phonecss

part1

etc