Other Collaboration Subjects

We have 7940 Cisco phones and we can't figure out how to park an outgoing call. When we recieve a call we have the "More" option on the phone and we can park it but when we place calls we don't have that option. Any ideas would be greatly appreciat...

I keep getting this error every so often on a Unity 3.1.5 server. What does it mean exactly? Is it serious? What do I do about it?Event Type: ErrorEvent Source: MSSQLSERVEREvent Category: (6)Event ID: 17055Date: 6/20/2003Time: 2:00:00 AMUser: "D...

I'm writing a simple service to rotate through various images while the phone is idle. The services hides the caller ID when the phone rings.Is there a way to make the service exit if the phone rings so that the caller information is displayed? Th...

Can any one help?I am setting up a DB Lookup node and am configuring the 'Database' entries within the RT Setting application.Does anyone know how the following default values are defined? and what the implications of changing them are? AbandonTimeou...

Hi,By default, every night at midnight, CDR records are imported into the ART database. Q. What is the pointer that this process uses to know from which CDR record it must read the next night to import them into ART ? The situation I'm facing at the...

When trying to install Veritas remote client on Unity for backup I get an error:DCOM Must be enabled on both <backup server> and <backup target>. Please enable DCOM using DCOMcnfg and run setup again.Veritas website shows a simple procedure to enable...

Can changes to Call Search Spaces, affect Unity message delivery????

When call waiting is enabled for a certain extension, and this extension is busy, can we send some sort of a tone to the caller, so that the caller knows that call waiting is enabled on the other end?We are using callmanager 3.2 with several 7910 and...

CCM 3.1, IP Phone 7940, H323 with 3660 routers. Planning to upgrade to CCM 3.3 soon.I have a user who is getting calls that should go to the attendant. He would like a way to automatically send callers from the outside to the attendant and allow ca...

HI!We need make ip -telephony at 100 sites but where exist only DC reliable power .3521-pwr with inline power for ip-phone would be finest financial solution for us problem but this device doesnot have DC power Install 4500 with DC and inline too e...

I have an odd issue that I cannot seem to figure out. When I run department bills, they are not including all the data for a specific day.I noticed that when I run a "CDR Search" within CAR, it allows me to specify the time along with the date for t...

I'm on CCM 3.3(2) and have 7910 phone load P004030300202. When I disconnect a working 7960 and connect a new 7912 I get the following error: Registration Rejected. I have Auto Registration setup and working. First phone I hook connect is a 7960 a...

Hi,My client wants me to verify existing DIDs that are/are not being used. Is there a way I can do a dump in SQL specific to verifying what is currently being used in CCM?Thanks