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CUC Web Inbox - Any option for disabling delete message option

Jagsuvce G
Level 1
Level 1

Hi,

Is there any option in CUC 8.6 Web Inbox for disabling delete messages option after reading. If not any option in Microsoft outlook (after configuring IMAP voice mail account) where we can give only reading voicemail access.

Regards

Jagadish 

1 Reply 1

Jonathan Schulenberg
Hall of Fame
Hall of Fame

No but you could access the messages through the CUMI API, save them to a location of your choosing, and then only give the users read access to that off-box location.

A related setting, the Message Aging Policy, can be used to clean up messages after a set number of days if the user doesn't delete them. It doesn't solve your request though.