CUE AA to CME B-ACD

[phershaw]

Hi,

I am trying to configure a CME/CUE such that a menu option in the CUE AA transfers the call to an AA service which is part of the B-ACD application on CME. Has anyone done this before or know how I can trigger the AA service from a re-directed call from the CUE AA ? Normally this would rely on the "service" command under a pots dial-peer for incoming calls.

[thomas.chen]

This URL should help you:

http://www.cisco.com/en/US/products/sw/voicesw/ps5520/tsd_products_support_series_home.html