Hi Mili, I've just tried IOS Version 15.4(1)T1 and there doesn't seem to be any support for the 7800 series or the 8831? Also tried the Fast-Track Configuration feature but and can get 7800 series phones to register but there are issues with the handset and speaker not working. Do you have working examples of using the Fast-Track Configuration feature for the 8831 and the various 7800 series models? Thanks, Phil ... View more

Hi Haitham, What you say seems logical and something I have already tried but the option of configuring an ephone-template under a voice user-profile is not available in the CME versions I have tried. I would be interested to know if you have have you actually got this working on a CME and if so what version ? Thanks, Phil ... View more

Hi, Did you find the answer to this issue ? I am about to implement this (CDR to FTP) but haven't used it long enough yet to know if I will hit the same problem. However I have been playing with the EEM script that someone wrote to automatically copy CDR files from flash to the FTP server (perhaps because of this issue ?). http://forums.cisco.com/eforum/servlet/EEM;jsessionid=00E52D5CCAC05BC6F8B1962C7DBF42DD.SJ4A?page=eem&fn=script&scriptId=2827 What this does not do is reset the CDR output directly back to the FTP server but at least it copies the ones that are saved to flash. You can set the option to delete the files from flash once uploaded, therefore it should continue running without user intervention, hopefully. Phil ... View more

Hi Maulik, The ESW 500 Q&A document states: Q. Do the Cisco ESW 500 Series PoE switches support Cisco pre-standard PoE? A. No. For Cisco pre-standard PoE, we recommend the Cisco Catalyst 2960 Series Switches, which support both 802.3af and Cisco pre-standard PoE. http://www.cisco.com/en/US/partner/prod/collateral/switches/ps5718/ps10143/qa_c67-530618.html However the calculator includes Cisco pre-standard PoE phones, such as the 7940, 7960, 7985 etc. http://www.cisco.com/en/US/products/hw/phones/ps379/products_qanda_item09186a00808996f3.shtml Can you clarify if these phones are supported on the ESW 500 series switches and if so are there any caveats to be aware of ? Thanks, Phil ... View more

Marcos, CSCsy29732 Bug Details: CUE will send "551 5.6.1 Media not supported" back to an IOS gateway when receiving a fax from a gateway that has the fix for CSCsu59847. CSCsu59847 is first fixed in 12.4(20)T2, 12.4(22)T1, 12.4(24)T, and 12.4(11)XW10. Conditions: This only happens when an IOS GW, running an IOS with the fix for CSCsu59847, tried to send an onramp (T.37) fax to a CUE user. Workaround: Load an IOS version that doesn't include the fix for CSCsu59847 i.e. The issue I'm hitting is seen in IOS versions that have the fix for CSCsu5984, which are listed above. So I need to change to an IOS not listed above. e.g. 12.4(22)T Phil ... View more

Hi Marcos, The upgrade was to ver 7.0.2 from an earlier version. I opened a TAC case for help to resolve this issue. It seems I am hitting Bug ID CSCsy29732. http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCsy29732 If I change the IOS to 12.4.22T which does not contain the bug fix for CSCsu59847, as mentioned in the Bug Release notes then the FAX is delivered to the CUE voicemail box, however I now seem to have an issue with message notification not working for FAX messages although it works every time for Voice messages ! Can you foresee any issues with using 12.4.22T ? Or would you recommend using another version which does not contain the bug fix for CSCsu59847 ? Thanks, Phil ... View more

Marcos, Config is attached. Phil ... View more