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CUOM 2.3 Alerts

lalit
Level 1
Level 1

Hi,

Can anyone please help me out in resolving this alerts.

I am using Cisco Unified Operation Manager 2.3 Version.Recently i am started getting this alerts " StoppedGsuPerformancePolling ". I need to know how do i stop getting this alerts or is there any impact of this alerts.

Please let me know.

Thanks & Regds,

Lalit

2 Replies 2

Rob Huffman
Hall of Fame
Hall of Fame

Hi Lalit,

I am not an expert on this, but here is what you are seeing;

StoppedGsuPerformancePolling

Description: Occurs when the GSU data collection for a device has an issue. The probable reason can be found in the event properties.

Trigger: GSU Polling.

Severity: Critical.

Device Type: All voice devices.

Event Code: 4108.

Recommended Action: Check the event properties for details about the reason.

GSU stands for the Gateway Statistics Utility so this error refers to the collection of Statistics,

not a Service affecting event.

http://www.cisco.com/en/US/docs/net_mgmt/cisco_unified_operations_manager/2.3/user/guide/Events.html#wpmkr1280276

http://www.cisco.com/en/US/docs/net_mgmt/ciscoworks_ip_communications_gateway_statistics_utility/2.0/user/guide/start.html

Cheers!

Rob

Hi Rob,

Thanks for the reply.

If you have any idea then please let me how do i stop this alerts from coming.I wanted to stop this alerts.

Thanks & Regds,

Lalit