12-03-2008 08:08 AM - edited 03-13-2019 05:54 PM
Dear all
I have a pbx which is connected to telco and the other side is connected to a cisco router via E1. the router is connected to another router in a diffrent location.
telco-PBX--router1--router2--pbx--phone
when user dial 9 to access telco it is mandatory for them to hear a dialtone!!!
please any idea or hint
12-03-2008 01:21 PM
CallManager and CME can provide secondary dialtone like you are expecting but it seems as if your PBX is in control of the phone and dial plan so the PBX would be the one expected to provide the outside dialtone.
Jesse
12-03-2008 02:13 PM
dear jesse
I have talked with pbx guys but the said the router has to generate a dialtone after the user dials 9
12-03-2008 02:41 PM
Based on what your PBX guys are telling you, I assume that the E1 is not ISDN. In which case, the dial-peer would be a POTS inbound dial-peer and the only thing you need to do is make sure that the 'direct-inward-dial' command is not in that dial-peer configuration. That should enable the secondary dialtone.
If it is ISDN, tell your PBX guys to stick it.
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