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Disaster Recovery / Backup Issues with CUCM, UCCX, and CUXN

James Carlson
Level 1
Level 1

Hello! For years, I've had a Windows 7 box setup running freeSSHd v1.3.1 on one of our Cisco voice hosts to handle the backup jobs for CUCM v10.5, UCCX v10.6, and CUXN v10.5. The only thing this Windows 7 box does is handle the backups for those 3 systems. Other than that, there is no overhead on this box at all. 

 

However, after a recent shutdown / reboot of the hosts to update the ESXi from v5.5 to v6.5, backups have been spotty at best. There is plenty of space for the backup files on the Windows 7 box and the pre-check for staging / disk space always passes, but the jobs continuously fail with this error most frequently: 

 

 

Result Code : 116-SFTP transfer failed during Backup. Either there is not enough disk space or network transfer failed due to interuption while transferring data to configured SFTP Server
Result String : ERROR

 

 

2019/04/15 01:07: Tar/sftp operation failed.
2019/04/15 01:07: BACKUP OPERATION HAS FAILED

 

 

error writing output file
tar: -: Wrote only 2048 of 10240 bytes
tar: Error is not recoverable: exiting now

 

 

I've tried rebooting the Windows 7 box, changing the backup schedule times, re-associating the backup devices inside of the Disaster Recovery System, moving the Windows 7 box to the same virtual host as the CUCM, UCCX, and CUXN servers all to no avail. 

 

Any input / recommendations is greatly appreciated. 

 

1 Reply 1

tgaur
Cisco Employee
Cisco Employee

hi,

 

location that you selected for back check if we have valid space to store the backup files. also try to change the SFTP server.

 

 

regards.