10-04-2010 08:51 AM - edited 03-13-2019 07:10 PM
Hello -
I have a DMP-4305G that I am trying to upload a .swf file to via FTP. I am able to FTP files to the root directory, but but the files put here get deleted on reboot. I need the file to be in the usb_1 directory so it is kept after a reboot. I am able to do this on 4 other DMP's of the same hardware and software versions with no problem. I have the FTP server turned on and the internal storage is set to "Read and Write". When I try to upload a file to the usb_1 directory, I get "552 Could not create file." Does anyone have an idea what would be causing this?
Thank you.
10-04-2010 12:50 PM
Andy,
What DMS version are you running of DMP?
Also, please run this MIB and paste results into a text
file and upload it here.
VARIABLES
=========
admin = DMP Web Account Username
default = DMP Web Account Password
a.b.c.d = IP Address of DMP
Status MIB
----------
https://admin:default@a.b.c.d:7777/get_param?p=*.*
After posting the output of the status mib,
Goto DMP-DM Web Gui interface and please perform the following:
* Under Administration section, select "Restore Default Settings" and press Restore
The DMP should reboot.
* After Reboot, HTTP back to the DMP-DM and reconfigure all the necessary parameters.
Make sure you enable and configure passwords for FTP. Other parameters: enable caching,
change permissions to flash\cache to read write. etc...
* Apply all changes and then make sure you SAVE configuration.
Reboot to make sure any changes are operational.
* Test FTP tasks and reboot and see of the issue comes back.
Just let us know!
Thanks
T.
10-05-2010 07:13 AM
Thanks for the respones Tomas. I think I have a bad unit. I came in this morning and was going to try this, but I can't web or FTP to the DMP at all now. I tried resetting with the button on the back also, but it just has the red and green lights on now and doesn't even give a splash screen when booting up. Looks like it's time for a call to TAC.
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